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> AustinMission Tanglewood ReviewsApartment Reviews    Current Resident Lindsey Busby says,
Thursday, 24th June 2010
 My husband and I have lived at Tanglewood for 4 years now, and if that doesn't say it alone...WE LOVE IT HERE! It is absolutely beautiful and they are always adding and accommodating for our needs. The apartments are a little on the older side, but you never have to ask more than once anytime you need anything replaced or fixed! The staff is very friendly and things are pretty quiet and, for Austin, the price is reasonable. So, a BIG pat on the back and 2 thumbs WAY up for Mission Tanglewood! Thanks for making our last 4 years Austintastic!
 Current Resident amandarose42 says,
Tuesday, 22nd June 2010
I have lived here over a year and I really enjoy it. Good neighbors and the office staff is super friendly and helpful. Maint is quick to get here and take care of things. I have never wanted to renew my lease before with any apartment I have lived in. If I can afford my new lease I will very much renew my lease.
Current Resident MomG says,
Tuesday, 22nd June 2010
 I'm a senior citizen been residing here WAY over 10 years. my carpet has only been replaced once; my walls painted once. i was told every time i asked could we refresh, they said I would be required to move everything I own myself out to my breezeway so that contractors could come "slap" down carpet/paint. the one time it WAS painted/carpet here we moved things to center of room-did one side laying carpet-then moved things over. I have no one now to help me move things nor money to hire it done. Recently after I complained again I was finally told when I was ready to have new carpet put down, etc, we'd "work" something out to help me pull everything I own out to the breezeway. It's been years, years since carpet/paint has been done and just what I want....my things sitting outside for who knows how long with insects and whatever possibly embedding in my couch/bed and things. I still have to box/take everything out of closets/storage/shelves,etc by myself....bleak part of living here so long!! Am I a valued tenant? Well, not sure how long one has to complain about something that is done every time someone moves in/out of an apt....new carpet/paint,etc is done. Is it simple to put down carpet with things left inside perhaps in center of room and move to other side, no. But can it be done, of course - it was done once many years ago the only time I have had my carpet changed. It is a problem when a person gets older, doesn't move or have ability to do that and someone doesn't understand how difficult it is for me to "move" everything outside myself.
Property Manager Property Manager says,
Friday, 30th July 2010
We appreciate you making Mission Tanglewood your home for well over 10 years. I will be more than happy to have your carpet replaced and your apartment painted but it will require some of your personal effects to be packed up to ensure they are not damaged in the process. As for the large items such as living room and bedroom furniture they will move it from room to room while they install the carpet. Usually it is not necessary to move items outside unless they cannot fit it in another area of the apartment. I can schedule a time where a representative from the carpet company to come and walk your apartment home with you so that you are fully aware of the process. As for the painting the contract company will cover everything in plastic sheeting so that your personal items to not get paint on them. Please contact me at your convenience so that we can get these items taken care of for you. We look forward to having you as a valued resident for another 10 years.
Sincerely,
Caryn Castillo
Community Manager
512-282-6922
Current Resident margarita says,
Thursday, 17th June 2010
Hello, I am a current Resident, at Mission Tanglewood And I enjoy every day of my stay here.And the people that work here to keep the apts looking nice, are very nice and they get to know you by your name, I am not an apt.number, Like most other apts.They call me by my name. So if you are thinking about moving to Mission Tranglewood, You will love it here. and you can call it your Home. Thanks
Property Manager Property Manager says,
Friday, 30th July 2010
Dear Margarita,
Thank you for your kinds words about our community and management/service teams. It is our pleasure having you as our neighbor at Mission Tanglewood and I look forward to having you as a valued neighbor for many years to come.
Sincerely,
Caryn Castillo
Sr. Property Manager
512-282-6922
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 Mission Tanglewood2915 Aftonshire Way Mission Reilly Ridge ReviewsApartment ReviewsCurrent Resident kimberly bukowsky says,
Friday, 18th June 2010
the apartments are nice. maintnence is very good and quick also. I've lived here for almost 5 months already and have never had any type of problems with the community nor the apartment itself. Outside there is some normal litter but other than that is nice. the appliances inside the apartment would be my only concern. They are old and dont really work. have had problems with both the stove and the refridgerator. The pool is always dirty and full of leaves and the gym equiptment is old and most of it doesnt work. Overall its a good place to live but they just need to fix up the amenities a bit.
Property Manager Property Manager says,
Friday, 30th July 2010
Dear Kimberly,
Thank you for your kind words about our community and service team. I will be more than happy to submit a service request about your appliances to see if we can makes repairs or if necessary replace the appliances in question. As for the fitness center we have recently performed repairs to several pieces of equipment as well as entered into a quarterly maintenance agreement with a vendor to make sure they stay in working condition. If you ever have an issue with the equipment please contacts the leasing office and we will have someone out to service the machines. The swimming pool is a challenge due to the many trees that we have at the pool area and we are constantly cleaning the pool. If you ever visit the pool and it needs extra attention please come into the office and we will have it taken care of right away. I appreciate your honesty and candid feedback. By sharing these experiences, you only help us become better.
Sincerely,
Caryn Castillo
Community Manager
512-442-4141
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Mission Reilly Ridge6503 Bluff Springs Road Mission James Place ReviewsApartment ReviewsCurrent Resident J. Bart says,
Friday, 9th July 2010
It is nice that you can walk to places for groceries, etc.
Current Resident AshleyE says,
Tuesday, 22nd June 2010
This was a great place for my first apartment. I wouldn't move back in though. Management didn't seem to care about timely responses to maintenance requests or resident issues. The location is good - close enough to downtown by still far enough away that you don't have to experience the crowds and traffic.
 Current Resident Non Ya Biz says,
Saturday, 19th June 2010
I have lived here for 3 years... I love this place... Love Love Love my apartment... When C***** owned it, things would take forever to get done.. T***** was nice (very sexy!!) I miss her... Y****** was kind, but you could tell she didn't want to be here.. But I miss her... I think the new girl C***** is pretty freaking Awesome... I don't see how anyone could say negative things about her... She's not a moron at all, and she is always nice to me! You must have been rude to her or wanted something that she couldn't give you, so you got mad!.. or you just wanted her!... You can tell she has a huge heart! Great personality! M******* is so nice and friendly.. Very funny. I love her laugh!!!.. She has been here, for a very long time... Always willing to talk to me, answer my questions, put my work orders in... I have to admit, it wouldn't be the same without her! The new guy, I haven't really met him so I can't say anything! He seems nice. I haven't seen any crime around here and I feel very safe. They have an officer that lives here In fact, he's right around the corner from me. That makes me feel good!! The last thing I have to say is, don't listen to the negative, they are just mad because the office team won't bend the rules for them. Pretty Pitiful. This place is the shizzle and I don't care what anyone says!
Current Resident Danny Arranaga says,
Friday, 18th June 2010
I have been living here for a two years and i am ready to sign another lease! i love this place especially the office personal! They are the main reason i am willing to resign for another year! The location is perfect everything is within walking distance...the previous comments made about office personal are completely untrue have never had anything but great relationship with all office personal.
PS. Capri Rocks!!!
Property Manager Property Manager says,
Friday, 30th July 2010
Dear Mr. Arranaga,
Thank you very much for your wonderful comments. We value you input and look forward to serving you for many more years. If you need anything we are only a phone call away or a short walk to the leasing office. Have a gret day!
Sincerely,
Adrian Garcia - Property Manager
Current Resident Holly Bolling says,
Friday, 18th June 2010
I love living here! I've been here for a year and a half and it's so convenient. It's close to everything and right by the bus stop. The staff is so friendly and helpful. They listen to you and maintenance is great. If anything needs fixed or replaced, they're on it. And the price is so reasonable for the location. The apartments are older, but they've just been repainted and rennovated so that they're kept in great shape!
 Current Resident Damianne Abel says,
Friday, 18th June 2010
I'm a little bit in love with my apartment here. Very friendly place to be.
Property Manager Property Manager says,
Friday, 30th July 2010
Dear Damianne,
We are very pleased to have you make your home with us at Mission James Place. Thank you for your feedback because we value our resident's opinions. Please let us know if you need anything and have a wonderful day.
Sincerely,
Adrian Garcia - Property Manager
jamesplacepm@missionresidential.com (512) 440-1444
Current Resident Arri says,
Thursday, 17th June 2010
My neighbors are looking out for me, and I'm looking out for them, but we're not exactly chatty. There's an awesome apartment manager and a complete moron (C*****), so try and talk to the dude as much as possible. Honestly, I have not heard more people in complete agreement than the general consensus that C***** is the dumbest woman to have responsibility in a company.
The location is good, it's a wee bit overpriced but the maintenance crew makes it worth it. Pools are nice, having a washer and dryer is outrageously spiffy. It's a good place to be, just barrel through the idiocy of C***** and it's definitely worth it. I do love my apartment.
Current Resident Current Resident says,
Friday, 30th July 2010
I would just like to say that I have been living here for almost a year now and I have had nothing but great experiences with this apartment complex. Management, maintenance, the apartment itself, the pools, new fitness center, have all been very nice. Extremely pet friendly.
I would also like to add that one of my favorite things about this company is the young lady at the front desk that is always super positive, up beat, professional, and on top of any requests or complaints. I would also like to add that I think it is in extremely poor taste to use real names and personally insult another individual in their work space. Very poor taste.
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Mission James Place4009 Victory Dr Mission Barton Creek Prop TestMission Barton Creek Apartment ReviewsApartment ReviewsCurrent Resident elisabeth says,
Wednesday, 30th June 2010
Great location. Staff really cares about the community. Nice pool. Dog park. Overall a great living experience.
Property Manager Property Manager says,
Friday, 30th July 2010
Elisabeth,
We appreciate your thoughtful comments about your staff at Mission Barton Creek and the Property. We are happy that you have taken advantage and appreciate the amenities that we have to offer. It is our Mission to make your residency as memorable as possible. If there is anything we can do to make your home more enjoyable, please come by the office and talk with us. Also, we welcome referrals. If you refer a friend, you can receive a $200 referral credit. As always, we appreciate your residency.
Sincerely,
Stephanie R.
Mission Barton Creek Assistant Property Manager
Former Resident Shannon says,
Wednesday, 23rd June 2010
I thought that this was the greatest apartment when I first moved to Austin. Then I had to deal with the office about a money issue. It no longer became the best place, because of their unwillingness to work with their "valued residents"... Then it came to my move out deposit. After not getting a response from the office in the time frame they provided me with, they charged me $30 for carpet cleaning & $75 general cleaning... Which they let me know they charge all residents. If you plan on moving here plan on not getting $105 of your REFUNDABLE deposit back, b/c "that's what they charge everyone". Not to mention that I left this apartment in twice as good as condition as it was in when I moved in. A word to the wise take pictures IF you move into a apartment in Mission.
Property Manager Property Manager says,
Friday, 30th July 2010
Thank you for your honest feedback. I really apologize for the frustration that you recently experienced. I wanted to let you know that we read all of our reviews because feedback like yours helps us become better. Hopefully, after recently speaking with you, we were able to resolve what you experienced after you moved out. Thank you for making Mission Barton Creek your home. We'd love to have you back again in the future!
Best Wishes,
Sabrina C.
Mission Barton Creek Property Manager
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Mission Barton Creek1781 Spyglass Dr Mission TanglewoodMission Reilly RidgeMission Barton CreekHover over image to scroll through or start autoplay Mission Barton Creek1781 Spyglass Dr Don't miss out on incredible summer savings. Click the Check All Available Apartments button to reserve your next home today!Quintessentially Austin, Mission Barton Creek provides residents with the natural beauty of Texas Hill Country without sacrificing the convenience of being just minutes from popular local destinations. Quietly nestled within the lush Barton Creek Greenbelt, enjoy the comfort of country living that offers some of the best views in Austin. Upgrade your surroundings and choose from our six distinctive floor plans today. At Mission Barton Creek, our mission is your satisfaction. Sign, Share and Save Event - Move-In and Save $200 for Each Neighbor You Refer Community Features
Pet Policy: Mission Barton Creek Austin apartment homes gladly accepts both Dogs and Cats of any size. A maximum of 2 pets are accepted per apartment home. 1 Pet under 30lbs requires a one time fee of $300 and a refundable deposit of $100. 1 Pet over 31lbs and/or 2 pets require a one-time pet fee of $400 and a refundable deposit of $200. Apartment Features
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