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> FAQs
Have questions? We've assembled some of the most frequently asked questions below. If you don't find what you're looking for, please feel free to write us an e-mail. One of our representatives will respond shortly. • What are the normal qualifications to rent a Mission Residential apartment home? - Mission Residential is proud of our commitment to support equal housing opportunity in which there are no barriers due to race, color, religion, sex, handicap, familial status, or national origin. Our commitment to this cause is what you will see demonstrated in all day-to-day business activities and marketing campaigns. To provide you with this commitment, Mission Residential has specific lease qualifications which vary from community to community and are based on a credit and criminal background check. For more details, please contact the leasing office of the Mission Residential community in which you’re interested. To find the contact information for your next apartment home, visit our contact page. • What lease terms are available? - Mission Residential is proud to offer flexible leasing terms and move-in dates that meet your needs. In many cases, we offer unique and flexible lease terms that range from 3 months to 15 months. However, Lease terms vary from community to community. For more details, please contact the leasing office of the Mission Residential community in which you’re interested. To find the contact information for your next apartment home, visit our contact page. • Should I Rent or Buy My Next Home? - Click here to see why we think renting makes sense in today’s economic times. • I’m Ready to Move! What’s the best way to search for a Mission Residential apartment home? - The best place to start is here where you can learn all about Mission Residential and our convenient, well-priced rental communities … search for your new apartment home by state … view videos and photos of your next apartment home … and view the full array of available floor plans. In addition, Mission Residential is proud to be a partner with other premium apartment search sites such as Rent.com , Move.com , ForRent.com , Apartments.com, ApartmentFinder.com, and MyNewPlace.com. • Do Mission Residential Communities Accept Pets? - Great News! Pets are welcome residents at all Mission Residential communities! To find the perfect Mission Residential apartment home for you and your pet, please visit here. Please always keep in mind that certain size and breed restrictions apply and are determined on a community-by-community basis. • What appliances are included in Mission Residential apartment homes? Do they include a washer and dryer? - At Mission Residential, you’ll find distinctive apartment homes that perfectly fit your lifestyle by providing high quality living at surprisingly inviting prices. Each of our exceptionally priced apartment rentals feature outstanding amenities that make the most of your time at home. Kitchens feature high-quality, well-maintained appliances which vary from community to community. Washers and dryers are also optional features in most instances. For a complete list of appliances included in a specific Mission Residential community, please click hereand follow the links to that community’s specific home page. • Do you rent furnished apartments? - At Mission Residential, we understand why you choose to rent. As part of our Mission to make you feel at home, Mission Residential has formed partnerships with premier furniture rental companies and in some cases, even provides completely furnished apartment homes at a minimal monthly charge. For more details, please contact the leasing office of your Mission Residential community. To find that contact information, visit our contact information page. and follow the links to that community’s specific home page. • Do you provide Corporate Housing Solutions? - At Mission Residential, we view corporate housing associates as more than tenants, you are our partners in a comfortable living space. That is why we are happy to serve the needs of our corporate partners by welcoming all inquiries regarding the availability of corporate rentals in its apartment home communities. For more information about corporate housing availability, please e-mail us here and provide us with the area in which you would like to call home. To find an apartment home that your associates will be proud to call home, please visit our contact information page . • Do you offer move-in specials or free rent? - In addition to its well-appointed amenities, stylish apartment homes, and exceptional prices, Mission Residential offers valuable move-in specials based on lease terms and community location. Find out more about Mission Residential’s move-in specials by contacting the leasing office of the Mission Residential community in which you’re interested. To find that contact information, please visit our contact information page and follow the links to that community’s specific home page. • Will I be able to view the floor plan for my new Mission Residential Community? - Mission Residential provides you with the ability to rent an exceptionally priced apartment home with a stylish floor plan that you are proud to call home. Based on the specific community, you can choose from studio, one-, two- ,three- and four bedroom apartment residences – all designed for high quality living with ultra-convenient locations. To view the floor plans available in a specific Mission Residential community, please visit our community page and follow the links to that community’s specific floor plan page. • Can I see an apartment before I fill out an application? - Absolutely! Before you move in, we encourage you to visit your Mission Residential community, meet our friendly and professionally trained staff, see your new apartment home (or one that’s similar in size and floor plan), and check out all the great amenities and services that Mission Residential offers its residents. To request a guided tour, simply visit any Mission Residential community during regular office hours and ask for a member of our sales team. Or, if you would like to pre-qualify and complete your application online, please visit our community page and follow the links to that community’s specific home page. • Where can I find more information about the neighborhood that I will be moving to? - Mission Residential communities offer residents competitively priced apartment homes that are conveniently located close to public transportation, major thoroughfares, shopping, employers and fine dining. For your convenience, we’ve made it easy to see the convenience and value of living in the neighborhoods that we are proud to be a part of. To view a detailed map of where your next home will be, please visit our community page and follow the links to that community’s specific home page, then click on the “Neighborhood/Directions • How do I get directions and maps to a specific Mission Residential community? - It’s easy to find each of our conveniently located Mission Residential communities. For detailed maps and turn-by-turn directions to a specific Mission Residential community, please visit our community page and follow the links to that community’s specific home page … and click on the "Neighborhood/Directions" link. • Where can I find other Mission Residential communities located across the country? - Mission Residential has more than 41 communities and 12,5000 apartment homes in places like Charlotte, Raleigh, and Greensboro, NC; Atlanta, GA; Dallas and Austin, TX; Nashville, TN; and Salt Lake City, UT. Finding the best location that’s right for you couldn’t be easier. For an at-a-glance view of all Mission Residential locations across the country, please visit our community page . • Where can I find contact information for Mission Residential communities? - Contacting us couldn’t be an easier! You’ll find our email address – along with the addresses and telephone numbers to both of our corporate offices – a title="Contact" href="http://missionresidential.com/info/contact">here. To contact the leasing office at a specific Mission Residential community, please click here to explore our communities and follow the links to that community’s specific home page • How do I learn more about Mission Residential? - Founded in 2004, we are a multifamily real estate investment and operating company that acquires and manages apartment communities across the United States. At this time, we have more than 41 communities and 12,500 apartment homes in places like Charlotte, Raleigh, and Greensboro, North Carolina; Atlanta, Georgia; Dallas and Austin, Texas; Salt Lake City, Utah and Nashville, Tennessee.. To learn more about Mission Residential, please visit . • How do I find out more information about investing with Mission Residential? - Mission Residential is proud to offer investors unparalleled access to investments in high quality, well-located multifamily properties in select high-growth markets. All of our property offerings are structured to maximize tax benefits, and qualify as replacement properties for 1031 exchange transactions – to learn more, please visit the Investor Relationspage of our Web site. • How can I obtain press releases or learn more about current news involving Mission Residential? - Stay up-to-date on Mission Residential’s announcements, investment and economic research findings, industry awards and more. You’ll find all the latest news about Mission Residential – as well as a complete historic archive of past news stories – by visiting http://missionresidential.com/info/news "title="News">News. • Does Mission Residential have any apartment homes for sale? - At Mission, we focus exclusively on apartment home rentals, not sales. That’s because we’re committed to offering apartment homes that are more stylish and more spacious than you might anticipate – and then it continues with service that is both proactive and highly responsive. In the end, our mission is simple: to offer you a rich, rewarding living experience without making you feel like you're paying for one, all while providing you with the flexibility of a shorter term lease. Want to experience a higher quality of living for less? Start looking for your new apartment home now. • How do I learn more about job opportunities at Mission Residential, including job listings, benefits, associate awards and company culture? - Come be part of our fast growing company! Mission Residential offers a wide variety of professional opportunities in the areas of real estate acquisitions and real estate disposition, sales and customer service, investor relations, accounting and property management. For a career that’s both exciting and rewarding, consider joining our industry-leading team. To learn more about career opportunities at Mission, please visit News. • How do I pay my rent online? - It’s easy with Mission Residential’s fast and convenient Resident Portal, our exclusive online service designed to provide our residents a living experience that is convenient, easy and affordable. To begin your online experience, please visit our resident portal then select your property. Registering is easy and only takes a few seconds! Forgot or need to Reset your password? No worries, simply contact your leasing office by phone or e-mail. Please click here to explore our communities and follow the links to that community’s specific home page… then click on the “contact us” link. • How do I place a Maintenance Request? - Maintenance-free living is easy living when you make Mission Residential your home. And requesting maintenance couldn’t be simpler. Just contact your Mission Residential management office in person … by phone … or save time by creating a service request online by visiting our Resident Portal, an exclusive service for Mission Residential residents. Regardless of which method you choose, rest assured that a quick response and satisfaction guarantee are part of Mission Residential best-in-class customer service. • How can I refer a friend? - The best neighbor is the one you choose. That’s why Mission Residential has set up resident referral programs in each of its apartment home communities. It’s a great opportunity to earn some extra spending money by introducing your friends to Mission’s conveniently priced apartment living, resort-style amenities, and maintenance-free lifestyle. Simply call, email or drop by your community’s management office to recommend a friend or learn more about Mission’s resident referral program. • What local schools, parks, attractions and restaurants are close to my Mission Residential community? - Mission Residential apartment home communities are conveniently located near centers of employment, shopping, transportation, arts and entertainment. What’s more, Mission Residential’s maintenance-free lifestyle means you’ll have time for it all. To get detailed information about all the local restaurants, schools, theaters and places of business near your Mission Residential community, contact one of our sales associates – or visit here follow the links to your community’s specific home page, then click on the "Neighborhood/Directions" tab. • How do I contact the leasing or management office at a Mission Residential community? - Our Mission Residential team is available 24/7 to answer your questions or inquiries. It’s our way of showing you the kind of responsive service you can expect as part of a Mission Residential community. To contact an Mission Residential associate at the community in which you’re interested, please visit here and follow the links to that community’s specific home page. Then click the "Contact Us" button to send an email – or dial the toll-free number to call us directly. © Mission Residential. All rights reserved.
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